.sc-launch{position:fixed;right:16px;bottom:calc(16px + var(--chat-offset, 0px) + env(safe-area-inset-bottom));z-index:55;display:inline-flex;align-items:center;gap:8px;height:48px;padding:0 18px 0 14px;border:0;border-radius:999px;background:var(--color-ink);color:#fff;font:600 14px/1 var(--font-sans);cursor:pointer;box-shadow:0 10px 28px rgba(0,0,0,.22);transition:transform .2s ease,opacity .2s ease}.sc-launch:hover{transform:translateY(-1px)}.sc-launch:focus-visible{outline:3px solid var(--color-emerald);outline-offset:2px}.sc-launch svg{width:20px;height:20px}.sc-launch .sc-live{width:8px;height:8px;border-radius:50%;background:#34d399;box-shadow:0 0 0 3px rgba(52,211,153,.25)}.sc-launch[data-off="1"]{opacity:0;pointer-events:none;transform:translateY(8px)}@media (min-width:1024px){.sc-launch{right:24px;bottom:24px}}.sc-panel{position:fixed;z-index:75;right:16px;bottom:calc(76px + var(--chat-offset, 0px) + env(safe-area-inset-bottom));width:384px;height:min(640px,calc(100dvh - 120px));display:flex;flex-direction:column;background:var(--color-cream,#fff);color:var(--color-ink);border:1px solid var(--color-sand);border-radius:20px;box-shadow:0 28px 70px rgba(0,0,0,.28);overflow:hidden;font-family:var(--font-sans);animation:sc-in .18s ease-out}@media (min-width:1024px){.sc-panel{right:24px;bottom:84px}}@media (max-width:639.98px){.sc-panel{inset:0;width:auto;height:auto;border:0;border-radius:0;padding-bottom:env(safe-area-inset-bottom)}}@keyframes sc-in{0%{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}.sc-head{display:flex;align-items:center;gap:10px;padding:12px 12px 12px 16px;background:var(--color-ink);color:#fff}.sc-head img{width:34px;height:34px;border-radius:10px;background:#fff;object-fit:contain;flex:none}.sc-head b{display:block;font:700 15px/1.2 var(--font-display,var(--font-sans))}.sc-head small{display:flex;align-items:center;gap:6px;margin-top:3px;font-size:12px;opacity:.8}.sc-head small i{width:7px;height:7px;border-radius:50%;background:#34d399}.sc-head small i[data-wait="1"]{background:#fbbf24}.sc-x{margin-left:auto;width:36px;height:36px;border:0;border-radius:10px;background:transparent;color:#fff;font-size:24px;line-height:1;cursor:pointer}.sc-x:hover{background:rgba(255,255,255,.12)}.sc-body{flex:1;overflow-y:auto;overscroll-behavior:contain;padding:16px 14px 8px;display:flex;flex-direction:column;gap:10px;-webkit-overflow-scrolling:touch}.sc-msg{max-width:85%;padding:10px 13px;border-radius:16px;font-size:14.5px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere}.sc-msg.shopper{align-self:flex-end;background:var(--color-ink);color:#fff;border-bottom-right-radius:5px}.sc-msg.assistant,.sc-msg.staff{align-self:flex-start;background:#fff;border:1px solid var(--color-sand);border-bottom-left-radius:5px}.sc-msg.staff{border-color:var(--color-emerald);box-shadow:inset 3px 0 0 var(--color-emerald)}.sc-msg .sc-who{display:block;margin-bottom:3px;font-size:11.5px;font-weight:600;color:var(--color-stone)}.sc-msg a{color:var(--color-emerald);text-decoration:underline;text-underline-offset:2px}.sc-note{align-self:center;max-width:92%;padding:6px 12px;border-radius:999px;background:var(--color-sand-soft,rgba(0,0,0,.05));color:var(--color-stone);font-size:12.5px;text-align:center}.sc-typing{align-self:flex-start;display:inline-flex;gap:4px;padding:12px 14px;border-radius:16px;background:#fff;border:1px solid var(--color-sand)}.sc-typing span{margin-left:6px;font-size:12.5px;color:var(--color-stone)}.sc-typing{align-items:center}.sc-typing i{width:6px;height:6px;border-radius:50%;background:var(--color-stone);animation:sc-dot 1.2s ease-in-out infinite}.sc-typing i:nth-child(2){animation-delay:.15s}.sc-typing i:nth-child(3){animation-delay:.3s}@keyframes sc-dot{0%,80%,to{opacity:.25;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}.sc-cards{align-self:stretch;display:flex;gap:10px;overflow-x:auto;padding:2px 2px 6px;scroll-snap-type:x mandatory;scrollbar-width:thin}.sc-card{flex:none;width:140px;scroll-snap-align:start;display:flex;flex-direction:column;border:1px solid var(--color-sand);border-radius:14px;background:#fff;overflow:hidden;color:var(--color-ink);text-decoration:none;transition:border-color .15s}.sc-card:hover{border-color:var(--color-ink)}.sc-card .sc-img{aspect-ratio:1;display:grid;place-items:center;background:#fff;padding:8px}.sc-card img{max-width:100%;max-height:100%;object-fit:contain}.sc-card .sc-t{padding:0 10px;font-size:12.5px;line-height:1.35;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;min-height:2.7em}.sc-card .sc-p{padding:6px 10px 10px;font-size:13.5px;font-weight:700}.sc-card .sc-p s{margin-left:6px;font-weight:400;font-size:12px;color:var(--color-stone)}.sc-chips{align-self:flex-start;display:flex;flex-wrap:wrap;gap:6px}.sc-chip{border:1px solid var(--color-ink);background:#fff;color:var(--color-ink);border-radius:999px;padding:7px 12px;font:600 13px/1.1 var(--font-sans);cursor:pointer}.sc-chip:hover{background:var(--color-ink);color:#fff}.sc-form{display:flex;flex-direction:column;gap:8px;padding:10px 12px 12px;border-top:1px solid var(--color-sand);background:#fff}.sc-compose{display:flex;align-items:flex-end;gap:8px}.sc-who-row{display:flex;flex-direction:column;gap:6px}.sc-who-row input{width:100%;padding:10px 14px;border:1px solid var(--color-sand);border-radius:12px;background:var(--color-cream,#fff);color:var(--color-ink);font:16px/1.3 var(--font-sans);outline:none}.sc-who-row input:focus{border-color:var(--color-ink);background:#fff}.sc-two{display:grid;grid-template-columns:1fr 1fr;gap:6px}.sc-more{border:0;background:none;padding:0 2px;color:var(--color-stone);font:600 12.5px/1.2 var(--font-sans);cursor:pointer;text-decoration:underline;text-underline-offset:2px}.sc-more,.sc-see{align-self:flex-start}.sc-form .sc-small{margin:0}.sc-form textarea{flex:1;resize:none;max-height:120px;min-height:44px;padding:11px 14px;border:1px solid var(--color-sand);border-radius:22px;background:#fff;color:var(--color-ink);font:16px/1.35 var(--font-sans);outline:none}.sc-form textarea:focus{border-color:var(--color-ink)}.sc-send{flex:none;width:44px;height:44px;display:grid;place-items:center;border:0;border-radius:50%;background:var(--color-ink);color:#fff;cursor:pointer}.sc-send:disabled{opacity:.35;cursor:default}.sc-start{flex:1;overflow-y:auto;padding:18px 16px 16px;display:flex;flex-direction:column;gap:12px}.sc-start h3{margin:0;font:700 19px/1.25 var(--font-display,var(--font-sans))}.sc-start p{margin:0;color:var(--color-ink-soft,var(--color-stone));font-size:14px;line-height:1.5}.sc-start label{display:flex;flex-direction:column;gap:5px;font-size:12.5px;font-weight:600;color:var(--color-stone)}.sc-start label span em{font-style:normal;font-weight:400}.sc-start input,.sc-start textarea{width:100%;padding:11px 13px;border:1px solid var(--color-sand);border-radius:12px;background:#fff;color:var(--color-ink);font:16px/1.35 var(--font-sans);outline:none}.sc-start input:focus,.sc-start textarea:focus{border-color:var(--color-ink)}.sc-start .sc-row{display:grid;grid-template-columns:1fr 1fr;gap:10px}@media (max-width:380px){.sc-start .sc-row{grid-template-columns:1fr}}.sc-start button[type=submit]{height:48px;border:0;border-radius:12px;background:var(--color-ink);color:#fff;font:700 15px/1 var(--font-sans);cursor:pointer}.sc-start button[type=submit]:disabled{opacity:.5}.sc-small{font-size:11.5px!important;color:var(--color-stone)!important}.sc-small a{color:inherit;text-decoration:underline}.sc-err{color:var(--color-deal,#b42318);font-size:13px}:root{--color-cream:#fbfaf7;--color-cream-card:#f0eeea;--color-sand:#dddfd8;--color-sand-deep:#c7cac1;--color-sand-soft:#f5f4ef;--color-mist:#eef2e8;--color-ink:#242723;--color-ink-soft:#3e443a;--color-stone:#5f625b;--color-stone-light:#6a6d66;--color-emerald:#283a2c;--color-emerald-dark:#1f2e22;--color-emerald-hover:#3e443a;--color-emerald-tint:#e5ebdc;--color-saffron:#f1c27d;--color-saffron-hover:#f5d19a;--color-saffron-ink:#242723;--color-gold:#dbe8c9;--color-gold-deep:#53654b;--color-neon:#dbe8c9;--color-neon-ink:#242723;--color-coral:#af6e33;--color-coral-deep:#8c5626;--color-peach:#f3e6d6;--color-clay-deep:#6b5240;--color-live:#3f7a4e;--color-live-bright:#6fb07f;--color-deal:#af6e33;--color-star:#b98227;--font-sans:var(--font-general),"General Sans",Arial,sans-serif;--font-display:var(--font-general),"General Sans",Arial,sans-serif;--font-serif:var(--font-general),"General Sans",Arial,sans-serif}.font-display{font-weight:500;letter-spacing:-.045em}.btn-primary:hover:not(:disabled){background:#3e443a}