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Terms & Conditions

Last updated October 2026 · glowhouse is the direct seller of record for every order.

Who we are

glowhous.com is operated by Aalacart LLC, registered at 701, Princess Palace, Milpitas, California 95035, United States.

We are a direct seller, not a marketplace. When you place an order we buy the item new from the brand or an established US retailer on your behalf and take responsibility for delivery and support until it reaches your door.

Your account

You can browse and check out as a guest; an account is optional and simply keeps your orders in one place. Keep your sign-in method secure and your delivery details accurate.

Orders

Your order is accepted when we confirm it by email. If an item goes out of stock after you order, we refund you in full without delay.

Cancellations

You may cancel any order free of charge within 24 hours of placing it, from Account → Orders. After that the item has usually been bought and dispatched; write to us and we will do what we can.

Pricing errors

If a listing contains an obvious pricing error, we may cancel and fully refund the affected items before dispatch. We will always write to you and explain.

Brands and their names

Brand names, logos and product photographs belong to their owners and appear here to describe the products we sell. Their presence does not imply a partnership or endorsement.

Questions about this policy? Visit support or email support@aalacart.com.